We are dedicated to providing an accessible festival experience to all fans. Shaq’s Bass Allstars will feature an array of accessible features, including parking, restrooms, viewing platforms, and more.
Continue reading to learn more about the efforts we are taking to ensure everyone has a great festival experience.
Festival sites are generally flat and consist of a mixture of surfaces, such as dirt/sand paths, grass, and blacktop/concrete. As with any outdoor setting, rain can impact the conditions. Distances between areas in the festival sites and between stages can be very large.
The festival ADA team can assist patrons with disabilities with mobility around the festival grounds. Please visit the Request Accommodation section below.
For cars: All disabled patrons will enter event parking and request ADA parking by showing state-issued ADA documentation, such as hangtag or license plate sticker/registration. Companion cars must arrive together. No spaces are saved for a later arrival.
Parking and rideshare for disabled guests is located at 600 Congress Street Ft Worth, which is the Charles H Haws Athletic Center.
Shaq’s Bass Allstars Festival incorporates elevated accessible viewing platforms at each stage. These accessible viewing platforms are intended for guests who use wheelchairs, have significant mobility disabilities, or have difficulty standing for long periods of time. Staff and/or security will manage the viewing platform accordingly.
Customer service is one place where guests with disabilities can get information and request services inside the festival grounds.
The festival includes accessible port-a-potties adjacent to the general restroom facilities and always near the accessible viewing platforms.
Prescriptions must have a prescription label and matching photo ID. For the safety of our staff and patrons, please dispose of all medical waste/syringes in the proper receptacles in our medical tents. Guests needing a refrigerated or cool location to store their medicines can request such arrangements via the Request Accommodation form below.
If a patron has special medical dietary restrictions, a personal amount of food will be allowed into the festival, if accompanied by a doctor’s note. Please use the Request Accommodation form below with any questions or concerns.
Please make your requests as early as possible, preferably 60 days prior to the festival. Please use the Request Accommodation form below with any questions or requests.
For specific questions or concerns about the accessibility of any event, or particular web page owned by DDP festivals, please contact us at access at ada@shaqsbassallstars.com. If you do encounter an accessibility issue with our web pages please be sure to specify the web page in your email, and DDP will make all reasonable efforts to make that page accessible.
DDP festivals are committed to facilitating the accessibility and usability of all of its websites, including our festival websites, for all people with disabilities. Disco Donnie Presents festivals are in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard. The DDP festivals website will be tested on a periodic basis with assistive technology such as screen readers and by engaging users with disabilities who use these technologies.
Contact ada@shaqsbassallstars.com with any additional needs or further questions.
For any other questions or requests regarding auxiliary aids and/or services not covered in the paragraphs above, please email us at ada@shaqsbassallstars.com.
Disco Donnie Presents festivals welcome and support the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, and will not tolerate, are pets being misrepresented by their owners as service animals. Please leave your pet at home.
A ‘service animal’ is defined as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.” Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed. Please note that all service dogs, including those from out of state, are subject to local dog ordinances, which include a valid rabies certificate.
For patrons with disabilities who wish to bring their legitimate service animal, we ask that you review and follow the policies outlined below:
All service animals must be credentialed by the festivals staff (see Service Animal Procedures).
All patrons with disabilities attending this year with a service animal will need to have that animal credentialed by the festival’s staff before entering the main gate. This process will be performed quickly and respectfully by Accessibility Staff.
Upon arrival, come to the Access Tent in front of Camp Access. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Security/Staff will be on the lookout for all animals to have a properly credentialed Disco Donnie Presents festivals collar tag.
Remember, service animals are allowed, all other dogs are not!