FAQ

When it comes to essentials, we highly advise you wear a pair of comfy dancin’ shoes, a big smile, and dress for the fest’ in rave attire. Don’t leave home without your ticket and a valid photo ID! You must bring: 

• Your Ticket or Wristband.
• Your Valid Photo ID.
• ComFortable Clothing and Shoes.
• Smiles and Good Vibes.
• Festival Costumes Encouraged.

• Any US government-issued driver’s license or ID card containing a photograph and date of birth.
• US or foreign government-issued passport containing a photograph and date of birth.
• Foreign government-issued driver’s license/ID with color photocopy of passport (Not valid for 21+ wristband. To purchase alcohol or enter VIP areas, a physical passport or US ID will be required.).
• DMV Paper ID (a photo on the Paper ID is required). Please note, at the discretion of security, a 2nd form of ID, such as a passport or government-issued ID, may be required to verify age.

• Expired Identification Card.
• School Identification Card.
• License/Identification Card issued in countries other than the U.S. or Canada.
• Birth Certificate.
• Social Security Card.
• Federal Immigration Card.
• Voter Registration Card.
• Copies of any acceptable forms of identification.

All attendees (including media and guests) will be searched prior to entry with a TSA-style search, which includes emptying your pockets and bags, a full pat-down, an examination of items brought with you, and potentially removal of your shoes. Police officers work both inside and outside our events with the aid of K9 units. All narcotics laws are strictly enforced. Event staff reserve the right to refuse entry to anyone.

• NO Re-entry or Ins & Outs.
• NO Refunds or Exchanges.
• NO Sitting on Designated Dance Floor Areas.
• NO Moshing, Crowd Surfing, or Stage Diving.
• NO Unauthorized/Unlicensed Vendors Allowed.
• NO Unauthorized Solicitations, Handbills, Sampling, Giveaways, etc.
• NO Camping in Parking Lots.

The following items are accepted within the festival grounds.

• Mobile Phones, Portable Chargers, External Batteries.
• Handheld Camera Devices (GoPro, Digital Phone, Point-and-Shoot Cameras, Disposable Cameras)
• Portable Battery Chargers.
• Selfie Sticks.
• Dust and Surgical Masks.
• Hand Sanitizer (Up to 2oz).
• Wet Wipes (Factory Sealed upon entry).
• Small Bags, Single-Compartment Bags, Plush Bags, and Purses (Maximum 12″x12″).
• Fanny Packs (Maximum 10″ x 9″).
• Hats.
• Binoculars.
• Ponchos.
• Earplugs.
• Reusable Aluminum Water Bottles (Arrive empty).
• Clear Plastic Water Bottle (Arrive Empty).
• Factory Sealed Single Serve Plastic Water Bottle (Limit one per person).
• Hydration Backpacks, Camelbaks, Bota, etc. Bladder must be removable, transparent and subject to inspection. (Arrive empty).
• Misting Fans (Maximum 8″).
• Glowsticks, Flow-wands, Batons, or Orbs.
• LED Gloves or LED Microlights.
• Orbits, Flowlights, Poi, or Pixel Whips.
• Hula Hoops (Including LED).
• Glowing/Illuminated Costumes or Jewelry.
• Sunglasses, Kaleidoscope Glasses, and Goggles.
• Lip Liner, Lip Gloss, Lipstick, Sealed Chapstick.
• Dry Makeup (NO liquid makeup).
• Factory Sealed Packs of Gum.
• Factory Sealed Eyedrops.
•  Factory Sealed Tampons.
• Factory Sealed Sunscreen (Travel size, non-aerosol).
• Factory Sealed Deodorant (Travel size, non-aerosol).
• Factory Sealed Packs of Cigarettes.
• Factory Sealed/Disposable E-Cigarettes, Vape Pens, and Cartridges.
• Refillable Vape Devices (Chambers must arrive empty)
• Lighters.
• Plastic Tarps and Blankets.
• Inflatables (Deflated upon entry).
• Fatheads and Posters.
• Festival Totems or Decorated Pool Noodles (See Totem Guidelines Below).

Yes! The following items are not allowed in Shaq’s Bass All Stars under any circumstance.

Violation of this will result in immediate removal from the property without refund. 

• NO Illegal Substances.
• NO Drugs or Drug Paraphernalia.
• NO Unsealed Over the Counter Medications or Vitamins.
• NO Vicks Inhaler, VapoInhalers.
• NO Animals (except service animals).
• NO Massagers.
• NO Laser Pointers.
• NO Pacifiers.
• NO Gas Masks.
• NO Glass, Cans, Cups, or Coolers.
• NO Open Containers.
• NO Helium Balloons.
• NO Markers, Pens, or Spray Paint.
• NO Large Chains or Spiked Jewelry.
• NO Stuffed Animals or Dolls.
• NO Stickers or Flyers or Promotional Signage.
• NO Inflated Toys, Balls, Balloons (must arrive un-inflated).
• NO Sports Equipment.
• NO Tents, Umbrellas, Hammocks, or Chairs.
• NO Camping Gear.
• NO Soap, Shampoo, Conditioner, or Other Detergents.
• NO Hydration Backpacks that contain non-removable and/or opaque bladders, which impede inspection of contents.
• NO Backpacks, Purses, or Bags larger than 12″ x 12″.
• NO Multi-Pocket Bags.
• NO Luggage.
• NO Unsealed Cigarette Packs.
• NO Pre-Filled Refillable Vape Devices (Chambers must arrive empty).
• NO Unsealed Tampons.
• NO Liquid Makeup.
• NO Unsealed or Aerosol Sunscreen.
• NO Outside Food, Beverages, or Candy.
• NO Musical Instruments (Including Whistles, etc).
• NO Tactical Gear.
• NO Costumes that Resemble Public Safety Uniforms (Police, SWAT, Fire, Security, or Medical).
• NO Walkie Talkies.
• NO Professional-Grade Tripods, Monopods, Go-Pro Sticks.
• NO Fireworks, Flammable Products, Projectiles, or Explosives.
• NO Chinese Lanterns.
• NO Weapons of any Kind (Including Pocket Knives, Pepper Spray, etc).
• NO Professional Recording Equipment – Photo, Video, or Audio (Including Detachable Lenses, Tripods, Big Zooms, etc).
• NO Vending Without Permit.
• NO Drones or Unmanned Aerial Vehicles (UAVs).
• NO Bicycles, Scooters, Go Carts, Skate Boards, Hoverboards, or ATVs.
• NO Open Fires or Grills.
• NO Generators.
• NO Pets (Unless it’s a service animal).
• NO Items deemed as posing a threat to the safe enjoyment of the concert by management.

Yes! Wave your festival pride sky high and spread the good vibes far and wide. Get crafty and don’t hold back on a DIY decorating project, just keep the following totem guidelines in mind to ensure your SHAQ’s Bass All Stars gear passes through the gates with ease.

• Totems must be made from lightweight materials (e.g., foam, thin-walled PVC).
• No metal, points or sharp items.
• Totems must be under 10 feet tall.
• Collapsible/telescoping camera extenders that follow guidelines are OK (lightweight/hollow).
• Inflatables attached to totems must be deflated upon entry.
• Thin-walled PVC or light wood poles must be no thicker than 1 inch diameter.
• We recommend decorated pool noodles for easy entrance through security.
• Any item deemed dangerous, promoting illegal activity or hate speech will not be permitted.

Totems must be a maximum of 10ft max length/height to enter the event. Any totem presented over 10ft size can either:

• Amend totem to the proper allowed size.
• Take it back to their vehicle.
• Store at Lost & Found until the guest leaves.

Yes! In the First Aid tents located throughout the festival, you’ll find teams of medical practitioners ready to care for your every need. If you or a friend is not feeling well, are lightheaded, nauseated, or have another medical need like blisters or a headache, please visit our friendly medical staff and feel free to ask a festival team member for assistance.

Keep your hands-free on the dance floor by renting a personal locker, plus the option to include a phone charger. Yours for the duration of the festival.

• enjoy unlimited access as you hit the dance floor all day and night. 
• Measuring approximately 8″ high x 11″ wide x 17″ deep, a personal locker allows you to safely stash your belongings. 
• Stowaway things you don’t want to carry, plus keep your phone battery fully charged.
• For extra convenience, choose a locker with phone charging capabilities.
• Add this dual-purpose item to your festival survival kit and reap the rewards!

Smoking is allowed in the venue in designated smoking areas. The consumption of marijuana is not permitted at Shaq’s Bass All Stars.

To ensure that Shaq’s Bass All Stars and Panther Island pavilion maintains an environment safe and free of violence for all employees and patrons, with the exception of on-duty law enforcement officers, the venue prohibits the possession or use of dangerous weapons on venue property.